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Privacy Policy

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TradeHub VIP Sdn. Bhd. ("we", "us", "our"), Level 12, Menara UOA Bangsar, Jalan Bangsar Utama 1, 59000 Kuala Lumpur, Wilayah Persekutuan, Malaysia, is the data controller for personal data collected through tradehubvip.net.

Data we collect

Contact form: name, email address, optional subject, and message content when you write to us.

Automatic data: IP address, browser type, device information, pages visited, and referral URLs — collected via cookies and similar technologies when you consent to analytics or advertising cookies.

Legal basis & purposes

  • Contract / enquiry handling — to respond to messages you send (PDPA legitimate purpose; GDPR Art. 6(1)(b) where applicable).
  • Legitimate interests — site security, abuse prevention, and service improvement.
  • Consent — non-essential cookies, analytics (Google Analytics), and advertising (Google AdSense).
  • Legal obligation — where required by Malaysian or other applicable law.

Third-party processors

We may share data with hosting providers, email services, Google LLC (Analytics, AdSense, Tag Manager), and IT support vendors under confidentiality agreements. Transfers outside Malaysia may occur where providers store data internationally; we rely on appropriate safeguards where required.

Retention

Contact enquiries: up to 24 months unless a longer period is required for legal claims. Analytics data: per provider settings, typically 14–26 months. Cookie consent records: stored locally in your browser.

Your rights

Under the PDPA and, where applicable, GDPR, you may request access, correction, or deletion of personal data, restrict or object to processing, and withdraw cookie consent. Contact info@tradehubvip.net.

Malaysian residents may complain to the Department of Personal Data Protection (JPDP). EU/EEA visitors may contact their local supervisory authority.

Contact

Email: info@tradehubvip.net · Phone: +60 3 7890 4521